All orders that are accepted by Your Logo Limited are subject to these terms and conditions of sale which supersede any previous terms and conditions.
All descriptions and illustrations contained in this website are only intended to give a general idea of the products, specifications and colours may vary slightly.
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.
When placing an order, you warrant that any and all information given is accurate and complete.
All orders are subject to acceptance and product availability.
A confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method and cost (including VAT and P&P).
You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.
If your order has not been accepted, you will receive an explanatory email from us detailing the reasons why.
Orders can only be accepted for UK delivery.
All prices on the Your Logo website are shown in Pounds Sterling (£).All prices listed on the Your Logo website are correct at the time of entering the information, however, we reserve the right to change prices of any product at any time. No contract for the sale of any product will exist between you and Your Logo Limited until we accept your order. When this happens we will confirm the acceptance by sending you an email.
Payment is via PayPal on the website or by PayPal, BACS or cheque with order, if ordering by email or post.
Orders will not be processed until payment has cleared.
We reserve the right to charge bank charges on cheques which are represented.
The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.
Delivery outside of the UK is not possible and any orders placed for non-UK delivery will be rejected.
Claims will only be settled after the faulty goods have been returned with the nature of the fault clearly stated.
Any goods returned incomplete i.e. packaging missing, accessories missing etc. will not be replaced or credited.
Similarly any goods found to have been used will not be replaced or credited.
PLEASE NOTE – you must inform us as soon as you can by email, telephone or Contact Us page. Returns will not be accepted without prior agreement with Your Logo Limited.
RESERVATION OF TITLE
The risk of the goods passes to the buyer upon delivery from the carrier, but the TITLE in the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us.
An order is considered a firm order once Your Logo Limited has confirmed acceptance of the order by email. It may still be possible to cancel the order, however some costs may be incurred by the customer if the company has already started to process the order. Cancellation should be advised by email marked ‘URGENT CANCELLATION’ at the earliest opportunity, detailing the customer name, address, product ordered and order code. Once this notification is received, Your Logo Ltd will contact the customer to confirm the status of the order and what costs if any have already been incurred.
Your Logo Limited takes complaints very seriously. If you wish to make a complaint, please complete the contact us form immediately and provide us with your reference number, email address and the reason for your complaint.
THIRD PARTY INFORMATION
We cannot be held responsible for material displayed on third party websites or any other written material. The only prices that apply for Your Logo Limited products are those stated on the Your Logo material. We cannot vouch for the reliability of prices stated on shopping directories or through any other third party.
These Conditions govern our relationship with you. Any changes to these Conditions will be advised in writing and will not apply to any orders open at the time the changes are made. In this way, we can avoid any problems surrounding what Your Logo and you are expected to do. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.
Your Logo Limited, Unit 25, BSS House, Cheney Manor, Swindon, Wiltshire. SN2 2PJ
Tel: 01793 431231
Registered in England No. 7239981.
Registered Office: 30 Goldsborough Close, Swindon, Wilts. SN5 7EP.